Shipping

We currently ship via Fedex Ground to United States addresses only. A valid physical street address is required. We cannot ship to Post Office boxes.

 

Orders typically arrive within 5 business days (add two more days for personalized items). Please note that shipping delays may occur due to COVID-19.

 

To order a CattleVacBox to be shipped to CANADA, click here.

 

Please email us at info@cattlevacbox.com if you have any questions on rush or international shipping options.

Returns

We sincerely hope that you are satisfied with your CattleVacBox purchase. We try our best to provide accurate and detailed product descriptions to help you make the best product choice possible, and we are proud to stand behind our American made CattleVacBox.

 

Returns should be sent back in their original packaging and may incur a return shipping/restocking fee. Please note that personalized products cannot be returned and shipping fees are not refundable.

 

Please email us at info@cattlevacbox.com with your order number to discuss a return/refund. 

Warranty

The manufacturer warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year from the original invoice date. Shipping and handling fees are to be paid for by the customer. The manufacturer agrees, at its option during the warranty period, to repair and defect in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage, and insurance which will be incurred by the customer). Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the original dated sales receipt.

Liability

HydraAssist LLC DBA CattleVacBox is not liable for any injuries to a person or animal resulting from the cooler, vaccine mishandling, cross-contamination, degraded vaccine, animal health issues, or any other problems resulting from the misuse of our product. We cannot control the temperature of your vaccine/medications, misuse of vaccine instructions, or mishandling of the cooler. We accept no responsibility for all listed above.

Use at your own risk.

Privacy

CattleVacBox values our customers and respects your privacy at all times. We collect information about you through our online shopping cart website in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions.

 

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.